Claims Managers

Meet the managers who run the claims teams that assist you and our broker’s clients.

Michelle O'Reilly
Michelle O'ReillyOperations Director
“I began my career at Alps in the motor claims department whilst also completing my legal studies. In 2010 I qualified as a solicitor and in 2014 I helped to launch ALPS legal practice, becoming one of the first ABS’s and youngers managers to be authorised by the SRA. I am primarily responsible for overseeing our motor claims service from FNOL to litigation but I also have good knowledge and experience of our wider group products and services.”
Nick Copley
Nick CopleyLegal Team Manager
“As Legal Claims Manager, I use my expertise in road traffic litigation to help lead Alps’ legal claims service. I have worked in law firms dealing with road traffic litigation since 2009. When I joined Alps as a fee earner in 2015 I was dealing mainly with injury claims.
The litigation we deal with has evolved over recent years due to layers of industry reforms. I now deal with the likes of Personal Injury, commercial cases and more.”
Simon Buxton
Simon BuxtonClaims Manager
“With nearly two decades of dedicated service, I bring a wealth of experience and a unique journey to my career at Alps. Having transitioned from a background as a skilled butcher, I have evolved through various roles within the company, showcasing adaptability and commitment.
My diverse roles at Alps have included serving as a claims handler, managing the inhouse hire fleet and building an inhouse repair network, a responsibility that, although no longer active, contributed significantly to my skill set. Presently, I hold the position of Claims Team Manager, where I lead a dynamic team overseeing existing claims.”
Beckii Vigrass
Beckii VigrassClaims Start Manager
“I first joined Alps in 2015 as a claims handler. After a brief period at another firm, I returned to Alps in 2022 and was promoted to New Claims Manager in 2023.
In my role, I oversee the initial steps of all road traffic claims that come into the business and manage the induction process for new starters. I take pride in ensuring that new team members feel welcomed and supported from day one.”

Legal Team

Meet our legal team who will help you resolve your claims.

Lucy Knight
Lucy KnightSenior Litigation Executive
Kara Newton
Kara NewtonLitigation Executive
Jonathan Copley
Jonathan CopleyLitigation Executive

Claims Team

Meet the team that handles your claims, from start to finish.

Hayley Goddard
Hayley GoddardClaims Handler
Matt Daish
Matt DaishClaims Handler
Sophie Hulse
Sophie HulseClaims Handler
Rebecca Rosemin
Rebecca RoseminClaims Handler
Chloe Harding
Chloe HardingClaims Handler
Cally Jepson
Cally JepsonClaims Handler
Marissa Clarke
Marissa ClarkeTrainee Claims Handler